our FAQ
How do I open a new account?
Opening an account is quick and easy. visit our website, provide basic personal details and complete the verification process. You’ll get instant access to your new account. For assistance, contact our Customer Care team.
Is online banking secure?
Absolutely. We use bank-grade encryption, multi-factor authentication, biometric login, and constant monitoring to keep your account and transactions fully protected. Always avoid sharing your PIN with anyone.
How do I transfer money to other banks?
Transferring to other banks is instant and seamless. Simply log into the app or online banking, select “Transfer”, choose “To Other Banks”, enter the recipient’s account details, and confirm with your PIN or OTP. Funds arrive in seconds in most cases.
What should I do if I forget my PIN or password?
Use the “Forgot PIN/Password” option on the login screen. You’ll be guided through a secure reset process using your registered email. For further help, reach out to our 24/7 Customer Care team.
Instant Business Banking
Fast, Secure, and Flexible Digital Banking
At NIBC Netherlands, we provide businesses with instant access to modern digital banking tools.
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